![]() ![]() ![]() You're now ready to install Microsoft 365. Choose the language and bit version you want, and then select Install. To install Microsoft 365 in a different language, or to install the 64-bit version, select the link Other options. Sign in with the Microsoft account you associated with this version of Microsoft 365.įorgot your account details? See I forgot the account I use with Office.įrom the top of the page, select Services and subscriptions and on that page find the Microsoft 365 product you want to install and select Install. Go to your Microsoft account dashboard and if you're not already signed in, select Sign in. Third-party seller: You bought Microsoft 365 from a third-party and you're having problems with the product key. Some organizations have different methods to install Microsoft 365 on multiple devices. Volume license versions: If you work in an organization that manages your installations, you might need to talk to your IT department. Microsoft Workplace Discount Program (formerly known as Home Use Program): If you bought Microsoft 365 for personal use through your company, see Install Office through Workplace Discount Program. You should be able to find a phone number, email address, or even live chat on the third-party’s site to begin your request for a password reset.Note: The steps to install the 2019, 2016, or 2013 versions of Office Professional Plus, Office Standard, or a stand-alone app such as Word or Project might be different if you got Microsoft 365 through one of the following: If neither exists, you may need to contact the third-party’s support department to request your password be reset. Contact your internal help desk or network support team first. If you’ve forgotten your credentials, they may be managed by either your internal IT department or your third-party hosting provider. They will be able to reset your password and supply you with a temporary password. If you’ve forgotten your corporate network credentials, you will need to contact your internal help desk or network support team. On-Premises (hosted locally by your organization) If you’ve forgotten your Office 365 login credentials, Microsoft provides an automated solution for resetting your password here. ![]() ![]() Tips & Troubleshooting: Forgot Password Microsoft Office 365 Typically, your username will be in the format of either companydomain\jdoe or. In either case, log in using your company network credentials. Using a web browser, go to your company’s SharePoint site using the URL from step 1.ĭepending on how your company’s login page is configured, you may get prompted for credentials from a web-based form, or via a traditional windows login prompt similar to the image. On-Premises (hosted locally by your organization or hosted by a third-party) Once Office 365 recognized the domain to which you are attempting to gain access, it renders the appropriate company’s page. This is an example of an Office 365 sign-in page where corporate branding has been applied. Notice the presence of the IncWorx logo included in the sample image of the sign-in page. Typically, your username is your company email address.Įnter your Office 365 password and click Sign in. Enter your username in the field provided and click Next. Using a web browser, visit the URL from step 1. The next step is to sign in with your user credentials. However, once you enter your email address and click continue, the page will refresh and you will see your company’s branded sign-in page upon being prompted to enter your password. If your company has branded your sign-in page, you will not see the branded experience at first when going through the generic or sign-in pages. Contact your internal IT department or network support team to obtain the URL.Ī quick note about corporate branding. – If your organization has an Office 365 license that includes SharePoint, you can go directly to your organization-specific URL and log in there. On this page (and others throughout and ) you will find a “Sign in” link at the top of the page. – This link will take you to the main Microsoft Office landing page. com – You can log in via the MyApps URL, and if corporate branding is applied to the login pages for your organization, you can add your domain to the URL as shown to load the branded version of the page. – This link will take you directly to the Office 365 sign-in. ![]()
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